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Where to find information for Powermax45 SYNC®
This service manual includes service parts and procedures for the Powermax45 SYNC® plasma power supply.
Troubleshooting preparation
Troubleshooting procedures and sequence
This list of resources will help direct you to troubleshooting steps.
Required test equipment
Do an external inspection
Examine these components to do a proper external inspection of the system.
Do an internal inspection
Look inside of the plasma power supply for signs of possible damage.
Attach to ground
Make sure that the plasma power supply is grounded correctly before doing troubleshooting procedures.
Frequently used troubleshooting procedures
Troubleshooting for common problems
The cut quality is unsatisfactory, or the cut does not sever the workpiece
Unsatisfactory cut quality can have many causes. These can be related to the cartridge, the work lead connection, the gas supply, or an incorrect output current, cut speed, operating mode, or extension cord.
The power switch is ON, but the power LED is off
The power switch is set to ON (I), but the Power ON Light Emitting Diode (LED) is off. The voltage to the control circuits is not sufficient, or a power component has a short circuit.
The power LED is on, but no gas flows when you fire the torch
The Power ON Light Emitting Diode (LED) is on. No fault LED or fault code shows on the front panel, but no gas flows when you fire the torch. The start signal is not getting to the control Printed Circuit Board (PCB).
The arc does not transfer to the workpiece
The plasma arc does not transfer to the workpiece. The continuity between the work lead and the workpiece is unsatisfactory.
Gas flows from the torch when you set the power switch to ON
Gas flows from the torch when you set the power switch to ON (I), but you did not fire the torch. The incoming gas pressure is too high, or the system is not adjusting the gas pressure correctly.
Gas flows when you fire the torch, but there is no plasma arc
Gas flows when you fire the torch, but there is no plasma arc, or you lose the arc quickly. The Hypertherm® cartridge or torch lead are worn or have damage, there is a problem with the gas flow or gas quality, or the input power is not sufficient.
The plasma arc goes out while you are cutting, or the torch will intermittently not fire
The plasma arc stopped while cutting, but starts when you fire the torch again
There is a problem with the Hypertherm® cartridge, the cut height, the air filter element, or the input gas pressure.
The plasma arc makes sputtering and hissing sounds
There is a problem with the air filter element, or it is necessary to clean the input gas supply. There can also be a problem with the Hypertherm® cartridge.
The system is not cutting at full cutting power, and the plasma arc does not time out after 5 seconds
The system is not connected to ground sufficiently. The output from the plasma power supply is too low.
Nothing shows on the 2-digit display, the power switch is set to ON (I), and the Power ON LED is on
Voltage to the control circuits is not sufficient, or a power component has a short circuit.
The system changes the gas pressure after you set it manually
The plasma power supply will override manual gas mode under some conditions.
The system changes the output current (A) or the operating mode after you set them
The plasma power supply stops (1-phase models)
The 200 V – 240 V CSA/CE/CCC 1-phase plasma power supplies have over voltage protection on the power switch that is supplied by a mechanical trip coil. If voltage from the incoming circuit is more than the maximum voltage, the trip coil sets the power switch to OFF (O).
Fault icons and fault codes
The Powermax45 SYNC® power supply shows faults using a combination of fault icons and fault code numbers. Some faults are shown by the icons only, others are shown by the icons and a fault code number.
Operational faults
An operational fault code can be for a notification or for a condition that stops the cutting process. Hypertherm® recommends that you do the steps for all faults that occur. Troubleshooting all faults helps you to get optimal cut quality and consumable life.
Internal component faults (1-nn-n, 2-nn-n, 3-nn-n)
Fault codes in the 1-nn-n, 2-nn-n, and 3-nn-n formats identify possible damage to components inside the plasma power supply.
Troubleshooting procedures for fault LEDs and 0-nn-n fault codes
Troubleshooting procedures for 1-nn-n, 2-nn-n, and 3-nn-n fault codes
Replacement parts and accessories
Use the part numbers and kit numbers in this section to order replacement parts and accessories for your plasma power supply and torches.
Plasma power supply, exterior front
Plasma power supply, rear
Front panel and receptacles, display PCB, power switch
Plasma power supply interior, power PCB
Plasma power supply interior, pneumatics and fan
Plasma power supply interior, wires, CSA 1-phase
Plasma power supply interior, wires and EMI PCB, CE/CCC 1-phase
Plasma power supply interior, wires, 3-phase
Safety critical parts
Recommended spare parts
Hypertherm® recommends that service centers keep the following spare parts on hand for repairs because these parts are critical or are usually subjected to heavy and repeated wear. You may need to revise or expand this list for your customers, based on the conditions and work environments in your region.
Powermax45 SYNC labels
For label kits, decals for side panels, and consumable labels, refer to the Powermax45/65/85/105 Parts Guide (810490).
Data plate
Safety and EMC symbols and marks
You can see different safety and EMC symbols and marks on your system. Each image identifies a specific regional certification.
IEC symbols
You can see different IEC symbols on the system. Each image has a specific meaning in the context of operating a plasma cutting system.
Overview
System settings
Change system settings
Use the Powermax45 SYNC® setup menu to change system settings.
Smart mode versus basic mode