Diagnostic code conventions

It is important to know these abbreviations and categories when you see diagnostic codes on the Computer Numerical Control (CNC) or XPR® web interface.

To do troubleshooting for the diagnostic codes that show on the CNC or XPR web interface, refer to the Diagnostic codes table.

Diagnostic codes can include the following abbreviations:
GCC
Gas connect console
CAN
Controller area network
TCC
Torch connect console
t/o
Time out
HF
High frequency
IGBT
Insulated-gate bipolar transistor
Ch1, Ch2
Choppers
DC
Direct current, current
Ind
Inductor
CTRLFAN
Control fan
MAGFAN
Magnetics fan
HXFAN
Heat exchanger fan
Table 1. Diagnostic codes in the web interface
Type Description
Information These codes contain information about the current conditions. In many cases, operator action is not necessary for Information codes. If action is necessary, the steps are usually simple.
Alert

These codes are for conditions that can decrease productivity or quality. Find a solution to an Alert code as soon as possible.

Error

These codes are for conditions that usually decrease productivity or quality, or cause damage to cutting system components. Find a solution to an Error code as soon as possible.

Failure These codes are for conditions where you cannot start the arc until the condition is resolved. Failure mode protects the cutting system and system components from permanent damage.
Note:

Certain codes can occur if the cutting system has old firmware. Make sure that you have the most recent XPR firmware. Log into the Xnet at www.hypertherm.com to download it.

If you cannot find or correct the problem, speak to your cutting machine supplier or regional Hypertherm® Technical Service team.