Initial inspection steps

Some conditions do not give a diagnostic code. For example, there are no diagnostic codes (and the cutting system does not work) if electric power is removed from the cutting system.

Before you try to identify a performance issue that does not cause a diagnostic code, make sure to first look for obvious problems or damage. Always start with the following inspection steps:

  1. Make sure that the cutting system is connected to electric power.
  2. Make sure that the line-disconnect switch is set to ON.
  3. Examine each Printed Circuit Board (PCB).
  4. Use a licensed electrician to measure the line voltage between the terminals that are inside of the plasma power supply.

For many troubleshooting procedures it is necessary to remove the power from the cutting system. To do this safely, use the following procedure. Even if you use the remote on-off switch to set the power to OFF, electricity stays inside the cutting system. You can still get a serious electric shock when the cutting system is connected to an electric power source.

Note:

Before you remove the power from the cutting system, it can be helpful to move the torch to the edge of the cutting table and then move the torch lifter to its highest point. This gives easier access to the torch and consumable parts.

Remove the power from the cutting system

  1. Set the line-disconnect switch to the OFF position.
  2. If the cutting system is not hard wired, disconnect the main power cord from the electric power.

    If the cutting system is hard wired, you cannot disconnect the main power cord from the electric power.

    Even if you remove the power from the cutting system, you can still get a serious electric shock if the plasma power supply stays connected to an electric power source. Use extreme care during service and maintenance when the cutting system is connected to electricity.

  3. Make sure that the power-indicator Light Emitting Diode (LED) is not illuminated on the plasma power supply, gas connect console, or TorchConnect console.

Examine each PCB

  1. Remove the power from the cutting system.
  2. Remove the external panel or panels from the system component that has the PCB that you want to examine.
  3. Examine the PCB for:
    • Loose or disconnected PCB connectors
    • Loose or disconnected PCB assemblies
    • Discoloration
    • Damage
  4. If you find a PCB that is loose, reconnect it if possible.
  5. If you find a PCB that has damage or discoloration, replace it.

    Refer to Plasma power supply parts for part numbers and reorder information.

  6. If each PCB is in good condition, measure the line voltage between the terminals inside of the plasma power supply.
  7. If you cannot find or correct the problem, speak to your cutting machine supplier or regional Hypertherm® Technical Service team.

It is necessary for the cutting system to have electric power to measure line voltage. Use extreme caution if you do diagnosis or maintenance tasks when the plasma power supply stays plugged in and the panels on the plasma power supply are removed.

Figure 1. Main power cord wire color and terminal location
The image shows the U, V, W, and GND wire color and terminal location.
Wire color codes for North America Wire color codes for Europe, Asia, and most locations outside of North America
1 TB1 terminal
2 U Black Black
3 V White Blue
4 W Red Brown
5 GND (PE) (earth ground)Ground lead symbol Green/yellow Green/yellow

Measure the line voltage between the terminals inside the plasma power supply

  1. Measure the line voltage between the terminals in the following order:
    • U to V
    • U to W
    • V to W

    Do a check of each line to ground.

  2. Find if the voltage between any two of the three lines is equal to the supply voltage.
  3. If any one line is equal to or 10% greater than the other two lines, examine the incoming electric supply lines.

    If the incoming electric supply lines are good, speak to a licensed electrician or the electric company that supplies electricity for more information.

  4. If the voltage between any two of the three lines is less than the supply voltage:
    1. Remove the power from the cutting system.
    2. Examine the power cord for damage.
    3. Examine the fuses at the line-disconnect switch for continuity.
    4. Repair or replace any parts that are defective or have damage, if found.
  5. Continue to do these steps until the line voltage between any two of the three lines is equal to the supply voltage.