Claims for damage or missing components

Do these steps if your system has damage or components that are missing.

• Claims for damage during shipment:
  • Send a claim to the carrier if your system was damaged during shipment.
  • Get the system’s model number and serial number from the data plate on the bottom of the plasma power supply. Refer to System specifications on the data plate for a sample data plate.
  • Get a copy of the bill of lading from Hypertherm. For additional assistance, contact the nearest Hypertherm office listed in the front of this manual.
• Claims for missing or damaged merchandise:
  • Speak to your Hypertherm distributor or authorized repair facility
  • Speak to the nearest Hypertherm office.