Troubleshooting for high voltage on the 24 V power supply

Diagnostic code 784

Diagnostic code 784 occurs when the voltage on the 24 V internal power supply component is too high.

Symptoms

Code Symptoms XPR® models XPR action Code cancels with...
784 The 24 VDC bus is more than 28 V. All models Ramp down None

Corrective action

  1. Remove the control-side panel from the plasma power supply to get access to the 24 VDC power supply component.
  2. Use a digital multimeter to measure for 24 VDC (±2 VDC) across the positive (+) and negative (-) terminals of the power source.
  3. If the voltage is more than or less than the ±2 VDC limit, replace the 24 VDC power supply.
  4. If there is 24 VDC (±2 VDC) across the positive (+) and negative (-) terminals of the power supply and the 784 diagnostic code continues, look for 24 VDC (±2 VDC) on the control Printed Circuit Board (PCB), J1 pin 1 and pin 3.
  5. If there is no voltage on J1 pin 1 and pin 3, examine the red and white wires.
  6. If the wires are good, replace the control PCB in the plasma power supply.