Diagnostic codes 503, 507, 508, 513, 600
Do these steps if you get a diagnostic code that is related to Controller Area Network (CAN) communication issues with a TorchConnect™ console.
Multiple CAN diagnostic codes at the same
time can identify a problem with the CAN cable. If there is only one code, the problem is more
likely to be caused by what the code says and not by the CAN cable.
Symptoms
| Code |
Symptoms |
XPR® models |
XPR action |
Code cancels with... |
| 503 |
The
main
control Printed Circuit Board (PCB) cannot receive communications (at least
once-per-second) from the
TorchConnect
console
through the CAN. |
All models |
Shut down |
Remote on-off |
| 507 |
There is a problem with the CAN when power is supplied to the
cutting system. |
All models |
None |
Remote on-off |
| 508 |
The load on the CAN
bus is more than capacity for 10 milliseconds or more. |
All models |
None |
Remote on-off |
| 513 |
The
TorchConnect
console
cannot receive communications (at least once-per-second) from
the
main
control PCB
through the CAN. |
All models |
None |
Remote on-off |
| 600 |
For a minimum of 30 seconds after power is supplied to the
cutting system, the TorchConnect console does not identify
itself to the main control PCB through the CAN. |
All models |
Shut down |
Remote on-off |
Corrective action
-
Remove the power from the cutting
system.
-
Make sure that all connections between the TorchConnect console and the gas connect console
are fully tightened.
-
Make sure that the D43 (+5 VDC) Light Emitting Diode (LED) and the D46 (+3.3 VDC) LED are illuminated on the control
PCB (141334) in the
TorchConnect console.
-
Examine D43 (+5 VDC) and D46 (+3.3 VDC) on the control
PCB:
| If you see this condition... | Do these steps... |
|---|
| D43 and D46 are not illuminated. |
- Measure the power output for PS1 with a digital volt
meter.
- If there is no 24 VDC output, examine the 120 VAC input
to PS1.
- If there is no 120 VAC, make sure that the power cable
connection is fully tightened between the
TorchConnect
console and the 120 VAC-out connection from the gas
connect console.
|
| D43 and D46 are illuminated. |
- Make sure that the 120 VAC-out cable from the gas
connect console is fully tightened.
- Make sure that the Activity LED (D88) and the Status
LED (D87) are
flashing one time per second.
- If D88 and D87 are not flashing one time per second,
replace the control PCB.
|
A flashing or flickering LED
shows that the microprocessor on the control PCB is functional. If D43 and D46 are good,
continue with the next step.
-
Examine the CAN TX LED (D35) and
the RX LED (D34):
| If you see this condition... | Do these steps... |
|---|
| D34 is not flickering. |
Reconnect the CAN
cable between the TorchConnect console and the gas connect
console. Fully tighten the connections. |
| D34 is flickering, but D35 is not flickering. |
Replace the control PCB in the TorchConnect
console. |
-
If you cannot find
or correct the problem, speak to your cutting machine supplier or regional Hypertherm® Technical Service team.
